Frequently asked questions

Practical information and FAQs

How do I know my level of Italian?

If you are unsure of your level of Italian, we can either provide you with a pre-course test or you can spend the first part of your first lesson working it out with your teacher. Have a look at the CEFR and see which level describes you.

What is the maximum recommended group size?

The maximum group size we would recommend per teacher is ten but bear in mind you will have a more personalised learning experience and probably make faster progress with fewer learners in you class.

Will there be strangers in my class?

No, group classes are closed so your group will consist of the people you book with.

Can I change my teacher?

Fortunately, this is rarely an issue, but if you really don’t get on with your teacher for whatever reason let us know about it and we will find a replacement. This may result in a short gap between lessons.

How do online lessons work?

You will receive the necessary course materials either via email or post before the first class and we will introduce you to your teacher via email or phone. The lessons take place over Skype, so you will need a headset and ideally a webcam to get the full effect. Because our administration and transport costs are lower, we can pass the savings on to you.

Can I have a taster lesson?

Because our teachers take a great deal of care to prepare your classes, we cannot ask them to invest so much time into a single lesson. As such we don’t offer taster lessons.

Where will my teacher be from?

Your teacher will probably be from Italy although it is possible that they will come from an Italian speaking community or family elsewhere. He or she will be a native Italian speaker.

Doesn’t Italian have strong regional dialects?

Italian is famous for its strong dialects although they are less pronounced nowadays than 100 years ago. You will learn Italian that can be understood nationwide.

How do I arrange dates and locations for my classes?

When you book your first class, let us know where and when you would like it and we will send your teacher to you. You can arrange later classes directly with your teacher.

How quickly will I make progress?

Your progress will depend on how much time you can dedicate to the language. For example, if you take regular classes and request homework for days when you don’t have a class, you will make fast progress. One thing is for sure: learning one-to-one or in a small group is the fastest way to achieve your goals.

I can’t speak a word of Italian, will my teacher start in English?

For absolute beginners, your classes will most likely start in English. The further your skills develop, the more Italian you will speak during the class.

How often should I take classes?

We recommend leaving at least a day between classes but you should aim for at least two lessons a week. If you ask your teacher, you will be provided with homework for days when you have no tuition.

Do the CILS preparation courses include the CILS exam fee?

No, the course simply prepares you to take the CILS exam, which can be taken in June and December each year. You will have to register yourself for the exam.

Will there be homework?

If you request homework, it will be provided. The more time you can dedicate to learning Italian, the faster you will learn.

Will I get a certificate?

Yes, you will receive a certificate of attainment at the end of your course to recognise your linguistic development.

Can I pay monthly?

Yes, you can pay monthly. We offer various flexible payment options.